Value-Driven Pharmacy Technology: Efficiency
at Your Fingertips
Pharmacy Technology
EFFICIENT VALUE-DRIVEN PHARMACY TECHNOLOGY AT YOUR FINGERTIPS
At HealthDirect, we don’t just provide pharmacy services—we provide the tools to manage them flawlessly. We are dedicated to helping our partners improve resident outcomes by streamlining communication and offering customized, intuitive technologies.
By putting the right data in your hands, we ensure your staff spends less time on paperwork and more time on what matters most: providing the highest level of care to your residents.
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eMar Integration
HealthDirect deploys industry leading pharmacy operating software that integrates directly with various eHR and eMAR systems.
This includes, but is not limited to:
- PointClickCare
- MatrixCare
- ADL
- ECP
- Eldermark
- Tabula Pro
- Impruvon
- Therap
- Yardi
- Epic
Pharmacy Portal Access
Tools for current care partners
As a HealthDirect Care Partner, you have access to resources that help you provide improved care to your residents. Our pharmacy portal offers instant access to important information, 365/7/24. The types of data available include:
- DRUG PRICING
- ORDER MANAGEMENT
- RX ORDER STATUS
- RESIDENT PROFILE MANAGEMENT & REVIEW
- MEDICAL RECORDS
- CLINICAL REPORTING
Automated Dispensing Systems
Pharmacy at Your Fingertips
At HealthDirect, we are committed to providing contingency options that offer a better, safer way to secure and manage medications. We proudly offer eligible facilities the convenience of Automated Dispensing Systems (ADS)—empowering your team with medication security, regulatory compliance, and an enhanced quality of care for your residents.
Immediate Access. Enhanced Accountability.
Our ADS solutions provide an on-site emergency and contingency medication supply, bridging the gap between the pharmacy and your facility.
Seamless Inventory
Management
Enables both the facility and the pharmacy to communicate and track inventory in real-time, creating total accountability.
Biometric
Security
Experience highly accurate, rapid recognition. Our biometric access is difficult to falsify and impossible to forget, ensuring only authorized personnel have access.
Comprehensive
In-Services
We don’t just drop off the tech. Our team provides full in-service training on your specific system to ensure your staff is confident and proficient from day one.
Increase Clinical Quality and Patient Satisfaction
Waiting for a delivery shouldn’t stand in the way of patient care. Our automated systems allow you to:
- Eliminate Wait Times: Get immediate access to first doses, emergency medications, and new orders—no more waiting for special deliveries.
- Manage High-Acuity Care: Effectively handle the dynamic drug regimens of higher-acuity patients with precision and speed.
- Prevent Medication Errors: Meet the stringent guidelines of the Institute for Safe Medication Practices (ISMP) to reduce the risk of errors and enhance resident safety.
- Strengthen Trust: Improve the resident and family experience by providing timely care, which helps boost facility referrals and satisfaction scores.
- Conduct Rigorous Clinical Review: Orders can be reviewed before medications are released, addressing the highest standards for handling-controlled substances and Narrow Therapeutic Index (NTI) drugs.
Ready to modernize your medication management?
Let’s discuss how an Automated Dispensing System can fit into your facility’s workflow.
Mediprocity: Secure Messaging for Faster Care
Connect with HealthDirect instantly. No faxes. No phone tag. No HIPAA headaches.
In the fast-paced world of long-term care, every minute counts. Through our partnership with Mediprocity, we’ve removed the communication barriers between your facility and our pharmacy team. HDMessage (powered by Mediprocity) is the easiest way to ensure your residents get what they need, exactly when they need it.
Why Mediprocity? Because it’s a Game-Changer.
“THE FAX MACHINE BELONGS IN A MUSEUM, NOT IN YOUR NURSING STATION.”
- 🚀 Accelerated Response Times: Forget waiting on hold or wondering if your fax went through. Mediprocity allows for instant, two-way messaging. Whether it’s a quick clarification on an order or an urgent clinical question, our team is just a message away.
- 🔒 HIPAA-Compliant & Secure: Standard texting is a compliance nightmare. Mediprocity provides a fully encrypted, secure environment for sharing Protected Health Information (PHI). You get the convenience of a text message with the security of a vault.
- 📱 Mobile & Desktop Flexibility: Whether you’re at the bedside with a tablet or at the nurse’s station on a PC, Mediprocity goes where you go. It’s available as a mobile app (iOS/Android) and a web-based platform, keeping you connected across the entire facility.
- 📋 A Digital Audit Trail: Stop digging through piles of paper to find a recommendation or an order change. Mediprocity archives your conversations, creating a searchable, digital paper trail that improves accountability and simplifies audits.
The Feature
- Secure Group Chat
- Image Sharing
- Read Receipts
- Forms Integration
The Benefit to You
- Coordinate care between nurses, physicians, and the pharmacist simultaneously.
- Securely send photos of wound care needs or insurance cards for instant processing.
- See exactly when the pharmacy has viewed your message—no more guessing.
- Fill out and send digital forms directly through the app to save time.
Industrial-strength precision. Human-centered care.
At HealthDirect, we invest in the industry’s most advanced pharmacy automation to ensure that every pill, pouch, and blister pack is processed with 99.9% accuracy. By moving repetitive, high-volume tasks from human hands to robotic systems, we allow our pharmacists to focus on what matters most: clinical oversight and resident safety.
Precision in the Pharmacy
Our pharmacies utilize state-of-the-art robotic fulfillment centers to manage your facility’s high-volume needs with unmatched speed and reliability.
- Robotic Dispensing Pods: Our high-speed robots count and dispense medications into your preferred, specialized packaging in seconds. Specially calibrated canisters are built for each and every specific pill dispensed, minimizing the human error of hand-packaging
- Digital Inspectors: Our inspection systems deploy advanced vision technology to verify the exact drug and dosage. This technology also minimizes opportunities for human error by inspecting for broken pills, missing pills, incorrect pills, and a host of other quality points.
- Continuous Quality Assurance: From the time a prescription is received at the pharmacy to the time it arrives at your community, our CQA process uses bar code scanning to ensure that the right drug, for the right resident, is delivered to the right community every time.
Ready for a Better LTC Pharmacy Partner?
Have questions for the HealthDirect team? Interested in becoming a care partner, requesting a pharmacy consultation or have billing questions? We’d love to help! Contact the HealthDirect Pharmacy Services team below or give us a call at 1 (888) 599-4379, Monday – Friday, 8:00 AM – 4:30 PM EST.