Pharmacy & Residents Transition Services
Pharmacy Transitions for Communities
HEALTHDIRECT IS HERE TO MAKE PHARMACY CHANGE EASIER
Our simplified transition process starts with a dedicated implementation team, well versed in successfully supporting customers across the finish line. Your dedicated team consists of operations, billing, and account management experts to ensure that every step in the process is thoroughly managed. This efficient execution of the implementation plan takes much of the burden-of-change off community leadership and minimizes the impact on resident care.



Learn how automated cycle fill and assisted refill processes,
can benefit your residents.
Resident Care-Level Transitions
Continuum of Care
Nimble Services for a Population on the Move
HealthDirect deploys specialized programs to improve resident care, reduce costs, and maintain regulatory compliance as they relate to resident admissions, discharges, and transfers. While we all hope to see residents remaining in comfortable settings for as long as is appropriate. We also know the reality of admissions, discharges, readmissions, moves to higher or lower care levels, and so on. For that reason, our services need to address those changes.
Pre-Admission Regimen Evaluation (PRE)
As early as possible in the admission process, HealthDirect pharmacists and finance personnel dig into drug regimen, H&P, and other available information to make the most informed recommendations. These recommendations serve 3 purposes:
- Ensure that the regimen is safe and appropriate for residents
- Identify any potentially cost-saving therapeutic alternatives
- Address any potential compliance risks
Our teams work with community representatives to address these items promptly, and assure all resident and community needs are met in a timely fashion.
Meet PRE: 3 Steps to Worry-Free Admissions

STEP 1
The first step is about gathering all the information needed to evaluate the care-needs and financial impact of your potential new admission. We work with your admissions department to acquire the necessary information needed to make appropriate, valuable recommendations.

STEP 2
Next, a HealthDirect pharmacist dives in. They will perform formulary reviews and evaluate possible therapeutic alternatives as well as check orders for appropriate dosing frequency, potential drug interactions, and duplicate therapies. Finally, they return recommendations.

STEP 3
HealthDirect brings the process together by allowing you and your prescribers to review the recommendations and transmit the final orders to the pharmacy to be filled and delivered safely and accurately for your new admission.
LTC at Home Program
Your residents deserve peace of mind that their medications will be ready for them to take home when being discharged or transferred. Your community deserves the confidence that compliance won’t be jeopardized because of regimen adherence issues. HealthDirect deploys our LTC at Home Program to support both ideas. Our process creates a convenient path for residents to obtain medications prior to discharge, meaning they don’t have to be burdened with another check-list item, and you don’t have to lose sleep over whether or not they checked that box!

Ready for a Better LTC Pharmacy Partner?
Have questions for the HealthDirect team? Interested in becoming a care partner, requesting a pharmacy consultation or have billing questions? We’d love to help! Contact the HealthDirect Pharmacy Services team below or give us a call at 1 (888) 599-4379, Monday – Friday, 8:00 AM – 4:30 PM EST.