We are committed to delivering authentic, customized care on a daily basis. Get to know us and experience the difference of working with a 100% employee-owned team!
The HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) communities and congregate care settings for more than 50 years. Our team provides cutting edge technologies and clinical expertise. We partner with your team to provide and support exceptional resident care. HealthDirect provide services to:
Our Mission: Personalized Care in Every Interaction
HealthDirect is 100% employee-owned. Our purpose-driven team is focused on putting people first and our approach is guided by the following principles:
Our Commitment to Care in PA
HealthDirect is committed to Pennsylvania. Daily, our five strategically positioned pharmacies provide customized pharmacy services, clinical consulting, and genuine customer care to long-term care communities throughout the state. The solutions we provide help our clients focus on what matters most – resident care.
Care and training that’s convenient for you
At HealthDirect, personalized care is our top priority—for your residents and for you. That’s why we offer:
Simplified billing and a dedicated pharmacy billing specialist.
Clinical team education both in-person and online.
Prompt emergency medication services 24/7/365.
Continuum of care services that ensure proper care and medication compliance.
Pain-free infusion therapy services and training.
Vital cost-management solutions, including customized formulary and MedA cost containment.
Taking a person-centered approach to LTC pharmacy solutions
Our employee-owned company is committed to providing personalized care to you and the people you serve. That’s why every time you call, fax or e-prescribe we perform multiple levels of verification, including:
Confirm dosing, frequency, indication, and cost effectiveness prior to dispensing.
Triple check system that utilizes bar-codes and scanners.
We take the trouble out of transitions
If you’re looking to take steps towards a new pharmacy management solution—we’re already five steps ahead of you.
Our five-step plan creates a seamless transition that keeps your staff comfortable and makes it easy to take care of your residents:
Planning
We take the time to understand your needs and priorities.
Data transition
A dedicated expert organizes your data and creates a road map for next steps.
Team training
Before you go live, we’ll ensure your staff is ready for the change and gets all their questions answered.
Go-live
An on-site support member will ensure your setup, systems, and additional staff training go smoothly.
Ongoing support
Once you’ve launched, we offer additional meetings, management support and weekly visits from your account manager.
Your five-step plan today!
Let’s Chat!
Hi, John, Jocelyn, and Darrin, here. We are excited about the solutions we offer to help customers manage costs and improve care. We would love the opportunity to connect to learn more about your care community and residents. Once we understand your unique needs, we can discuss what HealthDirect can do for you!
John Carber
Director of Business Development
Lancaster, Pennsylvania
717-607-6394
JohnCarber@hdrxservices.com
Jocelyn Butchko, LPN
Director of Business Development
Berwick, Pennsylvania
610-737-3012
JocelynButchko@hdrxservices.com
Darrin McClintock
Account Executive
Latrobe, Pennsylvania
724-977-2820
DarrinMcClintock@hdrxservices.com
Immunization & vaccination services cannot be provided to the general public as HealthDirect is not a retail pharmacy.
Contact Us
Our goal is to respond to inquiries submitted during our normal business hours (Monday – Friday, 8am – 5pm EST) the same day. If you have a more urgent need, please contact the HealthDirect pharmacy providing services to you or your loved one. For security purposes please do not include any personal medical information when compiling your message.
